Seminar Outline

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Seminar Outline

Planning for new eBusiness applications as well as analyzing the performance of existing eBusiness applications brings unique challenges over traditional methods.  While the old rules still apply, they must be modified to fit this new paradigm.

 

Understanding the anatomy and architecture of web transactions, their resource consumption, and their resulting impact on end-user response time is a necessary prerequisite to successfully analyzing and predicting the performance of eBusiness systems.  And because eBusiness applications use a combination of software, hardware and network  architectures,  performance evaluation and capacity planning for these systems is non-trivial; it requires a  solid understanding of those  architectures, the underlying workload, and the business service requirements that must be achieved.

 

This seminar will provide you with an understanding of web architectures, performance analysis for eBusiness applications running on multiple platforms, the necessary analytic and statistical modeling techniques, and how to build benchmarks and perform load and stress tests.

 

¨       Introduction:  Rationale for Performance Planning for eBusiness

¨       Web Transaction Flow

o        Life of a Web Transaction

o        Anatomy of a Web Transaction

¨       Web & Internet Architecture

o        Basic Components including Content Distribution & Caching

o        Latency & Traffic     

o        DNS, Proxy, Firewalls

¨       Requirements Analysis & Capacity Metrics

o        Service-Level Agreements (SLA)

o        Understanding the Business

o        Specifying Realistic Performance Goals

¨       Understanding Web Traffic

o        Arrival Rates

o        Source Locations

o        Content Distribution and Content Management

o        Map potential flow routes

§         Ping

§         Trace Route

 

¨       Web Log Analysis & Tools

o        Web Log Formats

§         IIS, Apache

o        Tools

§         WebTrends

§         Freeware

o        Characterize a session

o        Characterize a transaction

o        Cookies, Passwords

o        Caching

¨       Methodology for Capacity Planning & Performance for eBusiness

o        Workload characterization

o        Workload Forecasting

o        Performance Modeling & Prediction

¨       Workload Characterization for eBusiness

o        Hardware Architectures

o        Mapping the Business Process

o        Information Collection (for the Business)

o        Map Process Flow to Resources

§         Business Level

§         Customer Level

§         Resource Level

 

¨       Workload Forecasting for eBusiness

o        Volumes, Cycles

o        Data Sources and Information Gathering

o        Analytic/Statistical techniques

§         Trending       

§         Approximating/extrapolating

§        Regression Techniques using SAS and Excel

¨       Methodology for Sizing eBusiness

o        Rules-of-Thumb

o       Modeling

o        Industry Benchmarks

o        Running Your Own Benchmarks

o        Load Testing Your App

o       Script Development

¨       Analytic/Queuing Models & Simulation Models

o        Queuing & Simulation Concepts

o       Using Analytic & Simulation Models

¨       Performance Testing

o        Timeline

o        Rationale for Load Testing

o        Benchmarks, Stress Tests & Load Tests

¨       Benchmarks

o        Industry Benchmarks (Advantages & Pitfalls)

§         SPEC

§         OLTP

§         TPC

§         Web

¨       Load/Stress Testing

o        Script Development

§         Business & Functional

§         Scripting Tools

§         Compuware

§         Mercury

§         Keynote

§         WCAT

o        Representative Scripts

o        Arrival Distribution

o        Case Study

¨       Performance Considerations

o        Types of Metrics

§         UNIX

§         NT/W2K/XP

§         SQL

§         ORACLE

§         SYBASE

¨       Performance

o        Measurement Tools

o        Sampling Considerations

 

¨       Data Analysis/Reports

o        Reports

o        Graphics

§         SAS

§         EXCEL

§         VB/VBA

o        Forecasting

¨       Packaged Applications

o        CRM

o        Siebel

o        SAP

 

 

To register or get more information, Please call at

516 433-1817 or email to srm@srmassoc.com

 

 

 

 

In-house training is also available.

 

 

 

 

Send mail to srm@srmassoc.com with questions or comments about this web site. Copyright © 2004 SRM Associates, Ltd.  Last modified: 03/03/04